We’ll do our best to make special arrangements whenever we can. Some ships have staterooms for the hearing impaired – please ask for details when you book. If you have a medical or physical condition that may require special attention or treatment, you must advise our Reservations Department at the time of booking. Disabled guests must be self-sufficient and should travel with a companion who can provide any assistance you need during the cruise. If you use a wheelchair, you must bring your own and it should be small and collapsible. For their own comfort and safety, pregnant women must complete all travel by the 24th week of pregnancy. Need to know more? Check the Terms & Conditions here, or ask NCL Reservations on 0845 658 8010.

Download your medical/special requests profile form here

Diabetes

Refrigerators are available in many staterooms for storing insulin.

Diet

NCL offers breakfast, lunch and dinner menus that include low-calorie, haute cuisine recipes from Cooking Light magazine. Our top-rated chefs can also prepare vegetarian entrees (nutrition information provided), as well as low/no sodium and low/no cholesterol entrees. Sugar-free and fat-free desserts are also available.

Hearing Impairments

Select staterooms are available on most ships for guests with hearing disabilities. Among the adaptive devices to make their cruise more enjoyable are in-stateroom lights and vibrating alarms that fit under a pillow and alert the guest to a doorbell, phone or emergency situation.

Medical Care for Minors Traveling Alone

All guests 18 years or younger must have a least one guest 21 years or older traveling with them in the same stateroom. A minor not traveling with a parent or guardian must produce a notarised parental or guardian consent letter authorizing medical treatment in case of an emergency. This letter must be presented to an NCL representative at the pier. Failure to produce the letter at embarkation may result in boarding being denied. There are no refunds in the event of denied boarding.

Onboard Medical Care

Guests are entitled to free medication for seasickness. Customary charges may be made for all other services. Commonly used medications are kept on board and may be purchased at the office of the ship's doctor. Dramamine, Meclazine, Alka-Seltzer and aspirin are available free at the Purser's Desk.

Oxygen Users

Guests who need oxygen or require oxygen therapy are welcome on all NCL ships; however, they must supply their own oxygen and liquid oxygen is not permitted onboard.

Pregnancy

NCL will not accept guests who will have entered their 24th week of pregnancy by the time their travel with NCL concludes. A statement from the expectant mother's doctor, stating her due date and fitness to travel must be sent to Ship Coordinator Department. NCL will not be responsible or liable for any complications of pregnancy which arise or occur during the cruise.

Wheelchair Users Sailing In Disabled Staterooms

Though NCL does have wheelchairs on board for emergency or isolated incidents, guests that require fulltime use of a wheel chair must provide their own. Motorised wheelchairs and Scooters are welcome as well; however, they must be powered by gel-cell batteries. Due to safety regulations, NCL will not accept any wet-cell or acid battery-powered wheelchairs on board the ships. The wheelchair battery charger must be adaptable to 110 voltages.

Wheelchair Users Not-Sailing in Disabled Staterooms

Though NCL does have wheelchairs on board for emergency or isolated incidents, guests that require fulltime use of a wheel chair must provide their own. Wheelchairs are welcome; however, they must be collapsible if the guest is not booked in a disabled cabin.

NCL Onboard Ship Accessibility Policy, please click here. 

NCL Accommodations and Amenities for Guests with Disabilities

[1] The number of oxygen tanks which a guest is able to bring aboard is limited by applicable laws and regulations. Please contact your travel professional for further information.