How to Book with NCL Freestyle Cruising

Now you're ready to book and it couldn't be simpler

At NCL we like to keep things as easy as possible, that’s why we’ve done away with lengthy Reservation Forms. So, all you have to do is go through this checklist, make sure you have all the correct information to hand, then call NCL or see your travel agent and you’re all set.

0845 201 8900 Click here to view our opening times	See your local travel agent	www.ncl.co.uk	NCL (Bahamas) Ltd 1 Derry Street Kensington London W8 5NN	020 7591 8201
If you want to book Cruise Only now, click here.

Some of the information, such as Dover or Southampton transfers or holiday extensions, may not apply to your holiday. And, if that’s the case, just let us know as we take you through the booking process.

Before you book, take a moment to read through the Frequently Asked Questions, and the Booking Conditions. Because when you book, you’re agreeing to enter into a contract with NCL on these Booking Conditions on your behalf and on behalf of everyone included in the reservation.

Once you’ve made your booking, we’ll give you an NCL reservation number, which you’ll need to quote any time you call or write to us.

Let's book it

This is the information you’ll need:

1. Cruise

Ship name

UK departure date

Number of nights.

 

2. Stateroom or suite

Stateroom or suite category

Double bed or twin beds.

 

3. Personal details for each guest travelling

Full name and title as shown on passport

Date of birth

Passport number, date and place of issue and expiry date

Home address, including postcode, telephone number and email address

Emergency contact details – the name and telephone number of someone we could contact while you are away – and next of kin

Latitudes membership number (if applicable).

 

4. Cruising from the UK

Do you need one of the following UK Connections?

Either FREE car parking at Dover or Southampton,

or FREE Coach transfers from Central London, London Heathrow or Gatwick to Dover or Southampton,

or FREE Coach transfers to/from Southampton airport to ship. Your chosen “Cruising from the UK” offer must be requested at the time of booking. If any request is accepted after this, an administration fee of £35 will be payable. Unfortunately, UK connections cannot be added within 4 days of the holiday departure date.

 

 

5. UK Connecting Flights

Please advise which airport you wish to fly from (excluding Cruise Only holidays). Your connecting flight must be within 24 hours of your international flight. Please note we cannot guarantee airline seats.

Let us know if you have a frequent flyer membership number for the airline you are flying with (please note that airline membership upgrades are not available and airline points and rewards cannot be used towards the cost of your holiday).

 

6. Extend your stay

If you'd like to extend your stay, please tell us:

Name of hotel, or

Name of tour

Number of nights

UK departure date for pre-cruise extensions

Room type

Car hire upgrade, if required, on car hire packages in Orlando or Spain.

 

7. Flight upgrades

If you want to travel in style, just let us know at the time of booking. Click here for more details.

 

8. Special occasions

Be sure to let us know if you are celebrating a special occasion. We need to know:

Date of occasion during your cruise

If it’s a birthday, the date of birth

If it’s a wedding anniversary or honeymoon, the date of the wedding.

Plus, which celebration package you’d like. Click here for more details.

Book before 28 February 2009 and enjoy selected packages with our compliments. After this date, prices start from £29.

 

9. Special requirements

Please let us know if any of the following apply to you or anyone in your reservation:

Dietary requirements

Pregnancy

Physical disability or restricted mobility

Other special requirements.

Click here for more details

 

10. Travel insurance

Do you require NCL travel insurance? Click here for details

If you have your own insurance, please advise name of alternative insurer, policy number and 24-hour emergency contact details.

 

11. Payment details

You can pay by cheque, American Express, MasterCard, Visa, Diners, Solo, Switch or Maestro. If paying by card, we require the following information:

Card number,

Name on card,

Expiry date and

Three digit security code on back of card (four digit number on front of your card for American Express).

To confirm your chosen holiday, we need a deposit as shown here*

Destination/Catergory	Deposit
Short Breaks	£50 per person
Europe	£100 per person
All other destinations	£200 per person
AE Suites and above	20% of total fare
*More than 60 days before the start of your holiday, or more than 90 days for categories AE and above

The balance of the holiday cost must be received by us not later than the balance due date, which is 60 days before the start of the holiday for all cruises (full payment for categories AE, Garden Villas & Courtyard Villas is required 90 days before). The balance due date will be shown on the confirmation invoice. Full payment will be taken for British Airways flight upgrades to Europe at time of booking.

 

Here's what happens once you've booked

NCL will send you or your travel agent (as applicable) a booking confirmation showing full details of your holiday and the fare payable.

Please check this carefully and, if there are any discrepancies, please let us know immediately by calling NCL Guest Services on 0845 658 8140. Otherwise administrative charges may apply to any alteration that can be made.

Then, about two to three weeks before departure NCL will send your cruise documentation to you or your travel agent or via email. This includes all applicable tickets, vouchers, luggage labels and your ‘Welcome Aboard’ booklet.

Guests wishing to pre-book or view shore excursion information can do so online - at www.ncl.co.uk/shorex

 

And before you leave home

Fantastic. The next thing you really must do is go to the ‘Already Booked’ section of the website and click on ‘Online Check In’, where you can check-in online, which saves time, pen-pushing and keeps things simple. You must do this at least four days before sailing and you’ll need your booking reference and passport details to hand.

It also means that you can complete check-in at the cruise terminal up to one hour before the departure time noted on your cruise documents, rather than at least two hours before. As you can see, it makes sense to Advance Register anyway you look at it, so why not do it now.

Bon Voyage

Personal details

NCL is registered under the Data Protection Act. The information you provide when making a reservation may be used to provide you with periodic NCL (Bahamas) Ltd cruise updates and special offers and we ask that you advise us if you would not like to receive these. Personal details will not be disclosed by NCL to third parties outside of NCL (Bahamas) Ltd for marketing purposes without the guest’s express permission.

How To Book