Travel Insurance
Plans change. Emergencies happen. And that’s why comprehensive travel insurance is a must. We know you hope you never have to claim, but for peace of mind when you’re away, it’s essential.
We have negotiated through Master Travel Insurance Consultants (MTIC) a specially formulated travel insurance policy underwritten by ETI*. This insurance is available to persons ordinarily resident in the United Kingdom who travel on cruises in this brochure. If the policy does not meet your needs, please return it to us or to MTIC within fourteen days of issue. Your premium will be refunded in full provided that no claims have been made and the policy is returned before your departure date. Full details of the policies, showing terms, conditions and exclusions are available on request. A copy of the policy will be sent to you with your booking confirmation.
Period of Insurance
Cancellation: from the date of booking and payment of premium, to the start of your holiday.
Other covers: for the duration of the holiday
with us.
Our Policy provides up to the following:
Cancellation or Cutting Short your Trip or Abandonment after 24 hours – up to £5,000.
The first £100 of each claim per person is excluded (£40 in respect of deposit-only claims).
Missed Departure – up to £500 no excess.
Delayed Departure – up to £200 no excess.
Medical Emergency & Associated Expenses – up to £5,000,000. The first £100 of each claim
per person is excluded.
Hospital Benefit – up to £600 (£20 for each 24 hours) no excess.
Personal Accident – up to £10,000 no excess.
Personal Belongings – up to £1,500. Single article limit - £300. Delayed Baggage (after 12 hours) -
up to £100. Valuables limit - £300. The first £50 of each claim per person is excluded.
Personal Money – up to £500. Cash limit £300.The first £50 of each claim per person is excluded.
Travel Documents Loss – up to £250. The first £50 of each claim per person is excluded.
Personal Liability – up to £2,000,000. The first £50 (£250 in respect of property damage) of each claim per person is excluded.
Legal Advice and Expenses – up to £25,000. The first £100 of each claim per person is excluded.
Emergency Assistance
Your NCL cover incorporates a 24-hour Travel Insurance Emergency Service. The telephone number is in your policy.
Health
Most travel insurance policies have health restrictions in them that may exclude any pre-existing conditions. If you are purchasing our travel insurance we want to ensure you are provided with the best cover we can offer.
Please would you answer either ‘Yes’ or ‘No’ to the following questions:
Have you or anyone who is travelling with you
1. Ever received treatment for:
a) a heart related condition, stroke or hypertension (high blood pressure)
b) a breathing condition (including asthma)
c) cancer
d) diabetes
e) A psychiatric condition (such as stress, anxiety or depression).
2. Been referred to a hospital or a specialist consultant for a health condition that has:
a) been diagnosed within the last two years
b) deteriorated in the last two years
c) resulted in treatment being given in the last two years
d) resulted in referral to a specialist or hospital for treatment.
If you have answered ‘Yes’ to any of the above questions ETI will provide cover subject to certain terms and conditions being applied, in respect of your health condition, an additional premium and/or increased excess may apply. After buying ETI travel insurance you will be given a policy document showing the telephone number of their medical helpline. You will need to contact them as soon as possible, providing details from your booking confirmation, to see if the additional cover is available. The medical helpline can only arrange a health check once cover has been purchased. All calls will be treated in the strictest confidence and the decision will be confirmed to you in writing. Should they require any additional premium and you accept their offer, this should be paid to the medical helpline either by credit card or cheque within 14 days of your call.
Complaints
Our insurers set themselves high standards, if you are not satisfied with the insurance policy, please refer to the policy wording which contains full details of the complaints procedure.
Please note: the rates shown below are only valid from 1st December 2006, for holidays between 1st January 2007 and 30th April 2008. Please enquire for rates for May - December 2008 sailings on 0845 658 8010.
*ETI are authorised and
regulated by BaFin and the
Financial Services Authority.
