How to Book with NCL Freestyle Cruising
Now you're ready and it couldn't be simplerAt Norwegian Cruise Line we like to keep things as easy as possible, that’s why we’ve done away with lengthy Reservation Forms. So, all you have to do is go through this checklist, make sure you have all the correct information to hand, then call Norwegian Cruise Line or see your travel agent and you’re all set.
Before you book, take a moment to read through the Questions & Answers, and Booking Conditions. Because when you book, you’re agreeing to enter into a contract with Norwegian Cruise Line on these Terms & Conditions on your behalf and on behalf of everyone included in the reservation. Once you’ve made your booking, we’ll give you a Norwegian Cruise Line reservation number, which you’ll need to quote any time you call or write to us. Let's book itThis is the information you’ll need. So tick off the checklist to make sure you’ve got all the essential details ready. 1. CruiseShip name Departure date Number of nights.
2. Stateroom or suiteStateroom or Suite category Double bed or twin beds.
3. Personal details for each guest travellingThat’s full name and title as shown on passport, date of birth, passport number, date and place of issue and expiry date Home address, including postcode, telephone number, email address and emergency contact details – the name and telephone number of someone we could contact while you’re away – and next of kin Latitudes membership number – do let us know if you’ve cruised with Norwegian Cruise Line before and tell us your Latitudes membership number, if you know it.
4. Cruising from the UKDo you need an internal flight within the UK?
5. UK Connecting Flights*Please advise which airport you wish to fly from (excluding Cruise Only holidays). Your connecting flight must be within 24 hours of international flight. Please note we cannot guarantee airline seats. Let us know if you have a frequent flyer membership number for the airline you are flying with (please note that airline membership upgrades are not available and airline points and rewards cannot be used towards the cost of your holiday).
6. Flight upgradesIf you want to travel in style, just let us know at the time of booking.
7. Would you like to extend your stay?
8. Special occasionsClick here to find details and prices for our special occasion packages. Just let us know at time of booking which package you would like.
9. Special requirementsPlease let us know if any of the following apply to you or anyone in your reservation: Dietary requirements Wheelchair Physical disability or restricted mobility Pregnancy Other special requirements. Click here to find out more about accessible cruising. 10. Travel insuranceDo you require Norwegian Cruise Line travel insurance Click here to find out more information and apply for a quote.
11. Payment details
You can pay by cheque, American Express, MasterCard, Visa, Diners, Solo, Switch or Maestro. If paying by card, we require the following information: Card number, Name on card, Expiry date and Three digit security code on back of card. In order to confirm your chosen holiday, a deposit is required as follows.
Full payment will be taken for any British Airways Club Europe flight upgrade at the time of booking. If you’re booking within 60 days of departure, full payment is required at the time of booking (for category AE Suites and above, full payment is required 90 days before departure). The deposit or full payment (as applicable) must be received by Norwegian Cruise Line within five days of the booking date. If payment is not received in time, the reservation may be cancelled and appropriate cancellation charges will apply.
Here's what happens once you've bookedNorwegian Cruise Line will send you or your travel agent (as applicable) a booking confirmation showing full details of your holiday and the fare payable. Please check this carefully and, if there are any discrepancies, please let us know immediately by calling Guest Services on 0845 201 8907. Otherwise administrative charges may apply to any alteration that can be made. Then, about two to three weeks before departure Norwegian Cruise Line will send your cruise documentation to you or your travel agent via email. This includes all your applicable tickets, vouchers and your ‘Welcome Aboard’ booklet. And before you leave home please log on to our online check-In* to complete your details. Just click on the ‘Already Booked’ on the home page and follow the link for any last minute questions you may have. Alternatively, please call Guest Services on 0845 201 8907. And before you leave homePlease complete the Online Check-In form at least 14 days prior to departure and no later than 1 day prior to sailing.
Personal detailsNorwegian Cruise Line is registered under the Data Protection Act. The information you provide when making a reservation may be used to provide you with periodic NCL (Bahamas) Ltd cruise updates and special offers and we ask that you advise us if you would not like to receive these. Personal details will not be disclosed by Norwegian Cruise Line to third parties outside of NCL (Bahamas) Ltd for marketing purposes without the guest’s express permission. Click here for Norwegian Cruise Line's privacy policy.
Fares and offers shown are applicable only to bookings made through the Norwegian Cruise Line London Office and online at www.ncl.co.uk *Please visit www.ncl.co.uk to complete the Online Check In form 14 days prior to deparure and no later than 1 day prior to sailing. |
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How To Book |