Dress up, dress down...it's your choice. I’m going glam tonight. Well, I’m not wearing a suit and tie. Problem? No problem. You see the great thing about NCL’s dress code is that we don’t really have one. You’re on holiday and you want to feel comfortable, so think resort casual, the kind of thing you might wear at a chic land-based resort.And naturally, when you’d rather dress to the nines in black tie or evening dress, then go right ahead. Shorts and swimwear for dinner? Maybe not, but we didn’t think you would anyway.

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NCL Freestyle Disembarkation

We hate to see you go and that’s why, whenever possible and when local immigration procedures and airport transfer times allow, we offer NCL Freestyle Disembarkation.

Instead of the usual queues and hassle you might get with other cruise lines, relax over breakfast, take a stroll on deck, swap e-mail addresses with those great people you met and disembark when you like. OK, so it has to be by 10am but you know what they say about ‘all good things’.

Groups

If you’ve got a group, we’ve got the space to accommodate it, along with flexible, adaptable staterooms and suites that will suit everyone to a T. So, whether it’s an extended family reunion, a gaggle of friends, you and the people from your club or society, or you and absolutely anyone, we’ll take care of the nitty-gritty, you just tke the credit.

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At your service

Service is important, so we like to make sure there’s almost one crew member for every stateroom on board our ships and that’s the highest crew to guest ratio in our class. But you can forget the facts and just enjoy the kind of friendly, easy going, unobtrusive yet totally professional service that makes a difference to your day.

Service Charge & Gratuities (tips made easy)

It is our earnest wish that you enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which NCL is known. NCL automatically adds a U.S. $12 discretionary service charge, per guest per day for guests 3 years and older, to your shipboard account for all staterooms. If guests choose to pay this charge it will be shared among those staff members, including the restaurant staff, stateroom stewards and other behind-the-scenes staff, who provide services that enhance your overall cruise experience.

If you have any concerns about the service you receive during your cruise, please let our on-board reception desk staff know right away, so that we can address any issues in a timely manner. NCL has a structured guest satisfaction programme on board designed to quickly and efficiently handle any concerns about any service or on-board product. In almost every case, we’re able to come up with a satisfactory solution to any issue and make sure our guests can focus on enjoying their cruise.

Our clear priority is to have the opportunity of resolving this when it happens, to everyone’s complete satisfaction.
We hope that you will feel the service you have received has merited the service charge added to your bill, but because it is discretionary guests can choose not to pay the service charge without conditions.

What about gratuities (tips made easy)?

Unlike most other ships in the cruise industry, there is no required or recommended tipping on any of our ships for service that is generally rendered to all guests. While you should not feel obligated to offer a gratuity, all of our staff are encouraged to “go the extra mile,” so they are permitted to accept cash gratuities
for exceptional or outstanding service if you care to offer them. Also, certain staff positions provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities.

A suggested gratuity of currently 15% is automatically added to all drink bills and 18% added for all spa and salon bills. You may, if you wish to reward a particular individual, add an additional tip to these bills; however, there is no obligation to do so. For Booking Conditions Click here.