Freestyle Cruising

Latitudes Rewards
TERMS & CONDITIONS

Norwegian Cruise Line's Latitudes Rewards Programme (the "Programme") is operated by Norwegian Cruise Line ("Norwegian"). Norwegian reserves the right to modify or terminate the Programme, or to change the Terms and Conditions of participation and benefits of the Programme, in whole or in part, at any time with or without notice. Norwegian may terminate an individual's membership in the Programme if Norwegian, at its sole discretion, determines that an individual is utilising the Programme in a manner inconsistent with the Programme's terms and conditions or intent.

To qualify as a member of the Programme, you must have taken or booked at least one (1) eligible Norwegian cruise since 1995 and be enroled in the Programme. An individual's membership level in the Programme shall be based on the number of eligible points that such individual has earned.

Points are earned based on the length of the cruise itinerary, booking select categories of stateroom (suite category or above not including mini suites), booking nine months or more in advance of the date of sailing, or with a Latitudes special offer on eligible cruises. Points for booking more than 9 month in advance will only be available on cruises after 5 Dec 2011 and not applied retrospectively for cruises prior to this date. The following are not included in the list of eligible cruises: cruises purchased at a reduce fare (I.e. employee rates, friends and family rates, vendor rate cruises taken via a cruise certificate) and other cruises designated as such by Norwegian in its sole discretion.

Any benefits for which you are eligible as a member of the Programme, will only be available to you, are not transferable and will only be available on Norwegian sailings which are five (5) days or longer. Norwegian reserves the right to determine which benefits will be delivered to Norwegian passengers on designated Norwegian ships. Not all benefits offered through the Programme will be made available on all Norwegian ships.

Latitudes Insider Offer - On Board Credit

As a member of the Programme you may be eligible to receive an on board credit based on your membership level in the Programme.

FOR MAY 2012 - Fares are guideline prices, subject to availability and change at any time, for new bookings made from 01 May to 31 May 2012. On board Credit is applicable to Norwegian Spirit sailings from 10 May 2012 to 08 April 2013. The on board credit is per stateroom based on two adults sharing and for 7nt sailings is $50 in Inside & Outside, $75 in Balcony and $125 in Suite category staterooms, for 9nt sailings is $50 in Inside & Outside, $75 in Balcony and $125 in Suite category staterooms, for 12nt sailings is $75 in Inside & Outside, $100 in Balcony and $150 in Suite category staterooms. The on board credit is not applicable for 3rd/4th sharing, child or infants, not combinable with Interline or preffered partner rates. Single occupancy receives the same amount of on board credit per stateroom. On board credit has no monetary value and is non-transferable. It may not be used toward on board service charges. Except where indicated, all fares are per person, based on double/twin occupancy including government fees and taxes. Fares do not include travel insurance, drinks, hotel meals, shore excursions, UK regional flights (available at a supplement), personal expenses, cover charge at selected restaurants, service charges & any other item not expressly included in the fare. Onboard service charges are additional and applicable to your cruise (currently £6.50 per person per day; no charge for children under 3) will be added to your holiday price and shown separately on your confirmation invoice.  Fares and offers shown are applicable only to bookings made through the Norwegian Cruise Line London office and www.ncl.co.uk. Full Norwegian Cruise Line Booking Conditions apply.

FOR APRIL 2012 - Fares are guideline prices, subject to availability and change at any time, for new bookings made from 01 April to 30 April 2012. On board Credit is applicable to Norwegian Epic sailings from 25 April 2012 to 29 December 2012. The on board credit is per stateroom based on two adults sharing and for 4nt sailings is $25 in Studio, Inside & Outside, $50 in Balcony, $75 in Mini Suite and $100 in Suite category staterooms, 7nt sailings is $50 in Studio, Inside & Outside, $75 in Balcony, $100 in Mini Suite and $125 in Suite category staterooms. The On board credit is not applicable for 3rd/4th sharing, child or infants, not combinable with Interline or preffered partner rates. Single occupancy receives the same amount of on board credit per stateroom. On board credit has no monetary value and is non-transferable. It may not be used toward on board service charges. Except where indicated, all fares are per person, based on double/twin occupancy including government fees and taxes. Fares do not include travel insurance, drinks, hotel meals, shore excursions, UK regional flights (available at a supplement), personal expenses, cover charge at selected restaurants, service charges & any other item not expressly included in the fare. Onboard service charges are additional and applicable to your cruise (currently £6.50 per person per day; no charge for children under 3) will be added to your holiday price and shown separately on your confirmation invoice.  Fares and offers shown are applicable only to bookings made through the Norwegian Cruise Line London office and www.ncl.co.uk. Full Norwegian Cruise Line Booking Conditions apply. 

This offer excludes any Norwegian Casino promotions, Norwegian reduced rate programmes and incentive and charter promo codes. Guests who cancel and rebook a sailing must accept this promotion's terms and conditions.

Platinum Dinner at Le Bistro

As a Platinum member of the Programme, you and a guest will be eligible to receive a complimentary dinner at Le Bistro. The complimentary dinner may be redeemed on sailings of five (5) days or more and is subject to availability. If interested in receiving the complimentary Le Bistro dinner, you should make a reservation on the first date of sailing.

Gold & Platinum Laundry

For bulk bag laundry service, which is subject to availability, Gold members receive twenty five (25%) percent off of retail price of bulk bag laundry service. The discount will be reflected on the final bill at the end of your sailing. Platinum members receive complimentary bulk bag laundry service which provides each Platinum member with one (1) bag of bulk bag laundry service per member, at no cost. Any additional bulk bag laundry service requested will be provided to Platinum members at twenty five (25%) percent off of the retail price of the laundry service. Any request by Gold or Platinum members for bulk bag laundry service must be made pursuant to the terms of the promotion guidelines. To resolve any billing discrepancies, guests must visit a Latitudes Rewards representative.  The guest hereby confirms and understands that Norwegian shall in no way be held responsible for the occurrence of any of the following through the use of bulk bag laundry service.

- Norwegian is not responsible for clothing that bleeds, shrinks or otherwise changes as a result of normal washing.

- Norwegian is not responsible for lost articles of clothing unless proven Norwegian was responsible for the loss.

- Norwegian is not responsible for "hand wash only" or "dry clean only"and is not responsible for checking for these labels in garments.

- Norwegian is not responsible for any loss or damage to any personal or non-cleanable items left in the clothing or bags such as currency, jewelry, etc,

- Norwegian reserves the right to refuse to clean any garment.

- Norwegian does not guarantee the removal of all stains

Platinum Behind-the-Scenes Tour

All Platinum members are able to join Norwegian on a complimentary Behind-the-Scenes Tour of a Norwegian ship. Behind-the-Scenes Tours are only available on sailings of five (5) days or longer. Norwegian reserves the right to cancel these tours (e.g. due to security concerns). In the event of a cancellation, notification will be sent to the guest.  The Behind-the-Scene Tour is only available to Platinum members at no cost.

Any Guest wishing to accompany a Platinum member on a Behind-the-Scenes Tour will need to purchase the tour. Norwegian reserves the right to remove any individual from the tour should such individual behave in a manner which Norwegian deems disruptive. Platinum members and guests may be restricted to the access they will be provided on the Behind-the-Scenes Tour to the ship's policies and procedures.

As a member of the Program, you are responsible for ensuring that cruises taken have been properly credited to your account. If you believe a cruise has not been properly credited, you may be required to submit documentation satisfactory to Norwegian, which may include copies of ticket coupons, receipts and/or boarding passes. Any claim for undeceived credits must be received by Norwegian twelve (12) months from the date of sailing.

If Norwegian improperly denies you any credits towards cruises taken or other benefits, your exclusive remedy will be the issuance of the improperly denied benefit if available or such other alternative comparable benefit as determined by Norwegian, which shall have no additional liability whatsoever. In no event shall Norwegian be liable to you for any direct, indirect or consequential damages arising out of Norwegian's acts or omissions with the Program.

The Program is an individual-oriented program. Your cruise summaries, promotion materials, will be sent to the address or email address, you provide. You are responsible for advising the Program of any changes. Norwegian will not have any liability for misdirected mail or the consequences thereof.