 Frequently Asked Questions
What size groups are you prepared to handle?
What's included in the price?
And what's not included?
How does the cost compare to a land venue?
What benefits are there with choosing a cruise as your venue?
How are private functions handled?
What about dining arrangements?
Can you accommodate non-smokers?
How are on-board purchases handled?
How can we handle tipping?
Are telephone and fax services available?
Can NCL help with the promotion of the cruise?
How can I personalise the event onboard?
What size groups are you prepared to handle?
Depending on the ship you choose, as few as 16 guests or up to a full-ship charter. Many of our clients with even larger groups have divided their incentive winners into back-to-back cruises.
A full ship charter may be a more economical choice for groups between 400 – 2500
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What's included in the price?
We are able to provide cruise only and full package quotations and the breakdown of what they include, is below.
Cruise Only
Freestyle Cruising
Stateroom accommodation
All meals and entertainment on board, though with our Freestyle Cruising concept some of our speciality restaurants have a small cover charge
Use of public rooms and on board AV equipment for private meetings and functions
Government fees, taxes and current fuel supplements
Full Package
The above points
Scheduled return flights, where applicable
Hotel accomodation pre- or post-cruise, where applicable
All overseas transfers between airport, hotel, pier and ship
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And what's not included?
Personal expenses such as travel insurance, drinks, hotel meals, UK regional flights, (available at a supplment) cover charge on selected services, tips on board and ashore and service charges. However, shore excursions and NCL service charge (based on $10 per person per day, $5 per child (3-12 years) per day) can be paid before departure.
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How does the cost compare to a land venue?
The economies are evident. Not only because our prices are competitive, but because many of the services that land venues charge extra for are complimentary aboard our ships: meeting rooms, coffee breaks, meals, afternoon snacks, AV equipment, entertainment, theme parties, sporting events and many daytime activities, to name just a few.
Other additional costs that would need to be budgeted for, such as transportation of the group during the day/evening to and from their land venue, are avoided as they are on board a cruise ship.
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What benefits are there with choosing a cruise as your venue?
Cruising remains one of the fastest growing sectors of the C&I market and is seen as the ultimate incentive as a reward or invitation to clients.
Ideal venue with so much value, flexibility and choice
Captive audience so therefore more productive
Uninterrupted schedules
So much included in the price, creating ease and convenience for the organiser
A cruise is a great way to bring colleagues closer together, while everyone can still have time to themselves.
Wake up each morning in a new destination – without the hassle!
Ease of arrangements - one contact to arrange everything for the whole incentive
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How are private functions handled?
Our ships have facilities suitable for all sizes of meetings, cocktail parties and dinners, which can be personalised for your group. All your group requests would be handled in advance and a programme of your events then sent to you and the ship before your group departure.
Once onboard you will then have the services of a dedicated Group Co-ordinator who will oversee your event and be responsible for any last minute requirements or changes to the arrangements and ensuring your event is a success.
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What about dining arrangements?
We can arrange group dining on board any of our ships. NCL’s innovative Freestyle Dining has been well received by our C&I groups as it now gives them the choice and flexibility of when and where to dine with either assigned or open seating. You can arrange structured group dining on selected evenings if required.
We have up to 12 restaurants on our ships for you to chose from, so you can dine at a different venue each evening, depending on the size of your group.
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Can you accommodate non-smokers?
Absolutely. All our public areas on board are designated non-smoking. If you do smoke cigarettes, you can do so in your stateroom, on your balcony, in the casino or Cigar Bar (where available) or on open decks (just not around food venues, sport decks, kids pool areas and other designated non-smoking areas).
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How are on-board purchases handled?
The currency on our ships is US Dollars and drinks, spa services, shore excursions and shop purchases can all be charged to onboard accounts. You may either set up a master account for your group, or leave it up to individual participants to establish and settle their own accounts.
US Dollar cash is only accepted in the Casino.
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How can we handle tipping?
Onboard gratuities (NCL Service Charge) for your group’s dining room staff and stateroom stewards is based on $10 per person per day, $5 per child (3-12 years) per day which can be paid at the time of booking or any time up to 2 weeks before departure. Alternatively, you can arrange for the charge to be added to your guest's on-board accounts.
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Are telephone, email and fax services available?
Yes, anyone from your group can telephone directly from their stateroom. In addition, worldwide telex, radiogram or fax services are available from the ship and the guest will be charged at applicable ship to shore rates. All our ships have Internet cafes onboard, pc ports are in every stateroom and wi fi – remote wireless internet access – is available at designated on board locations.
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Can NCL help with the promotion of the cruise?
We can provide a number of tools you can use to spark interest in your incentive programme: videos, brochures, ship flyers, letterhead – even a series of postcards than you can periodically send to your employees.
We have a catelogue of NCL branded gifts that can be purchased for your group.
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How can I personalise the event onboard?
There are many ways we can personalise your event, which are detailed below.
Private branded check-in
Welcome message placed in each stateroom from the Captain for embarkation
Brass nameplates on everyone’s stateroom door
Pillow gifts and deliveries to staterooms
Personalised Daily Programme
Sailaway or Welcome Party – themed cocktail parties
Private meeting and cocktail party locations
Branded dinner menus and cocktail napkins
Ice carving of the company logo
Private shore excursions with branded coach signage
Group disembarkation
Corporate videos played over closed-circuit TV
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For more information call:
Lisa Kerswell
Charter and Incentive Sales Executive
Direct contact: 0845 260 7778
E-mail: lkerswell@ncl.com
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